Raise employee satisfaction, reduce costs and optimize processes: Why an online booking tool kills three birds with one stone.
My last blog post focused on business travel in the digital age. The fact is that, despite virtual technologies, face-to-face meetings are indispensable. I also demonstrated the primary objectives of travel management and highlighted the crucial role played by IT in its implementation. Here I primarily referred to the use of an online booking tool (OBT) – often used as a synonym for a travel management system (TMS), an online booking engine (OBE), internet booking engine (IBE) or a self-booking tool (SBT) – as a central management element. Continue reading