Through the cyclical repetition of measurements, evaluations and optimizations a targeted improvement of productivity and quality can be achieved in software development. Thereby error analysis is an essential part of this process.
When processing an error, the focus is naturally on correcting it in order to eliminate the user’s restrictions on the use of the system. In many cases, agreed response or troubleshooting times require a quick focus on a solution, even if it is only a workaround solution that does not prevent the error from occurring in the long term. Continue reading