Everyone is talking about chatbots, but they are still at a very early stage of their evolution. For the vision to become reality, a measure of added value is necessary.
When people mention the word “bot” today, most of them are thinking about social bots. These publish predetermined messages on social networks, create new ones by themselves, respond to keywords or automatically share content on related topics. They were heavily used during the recent US presidential election campaign. As exciting as this topic is, however, today I am focusing on another type of bot: the chatbot. Continue reading