Posts with the tag "TMC"

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PASS Consulting Broadens Relationship with BCD Travel

PASS Consulting and BCD Travel, the world’s third-largest travel management company, today announced a broadened relationship that expands BCD Travel’s capability to offer speech-recognition services, route calls to agents with specialized skills and offer other services that lower costs and boost efficiency for corporate travel programs.

Under the multiyear renewal agreement, BCD Travel is using the PASS XX/1 Multi-GDS Hub as a supplier gateway for its transactional platform, called the Source Platform.

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tmcs-recent-developments-and-future-directions

TMCs Recent Developments and Future Directions

What do business travelers – the backbone of corporations – really need from their TMCs? What if the cost is almost down to nothing? Where does trend end – when we have to bring our own seat along with our own headset? What about innovation?

It seems like TMCs have been judged whether they own processes such as booking or fulfillment capabilities, people, facilities, global operations, etc. With new technology however everything mentioned before – even people – is exchangeable. Continue reading 

travel-market-online-travel-agencies-are-facing-tough-times

Travel Market – Online Travel Agencies Are Facing Tough Times

Online travel agencies are facing tough times in the corporate travel segment. Originally, Phocus Wright had forecasted dynamic growth in the corporate segment, especially for the online travel agencies (OTAs), while a slower growth rate was predicted for the direct distributors among the service providers. In their current “Seventh Online Travel Overview”, the analysts have corrected their forecasts: the growth rates of the OTAs are stagnating.

The business travel segment is now experiencing the same trend as the leisure segment, i.e., direct distributors are outperforming the online agencies. In fact, metasearch engines are the unknown factor currently creating suspense among competitors.
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